Frequently Asked Questions

How can I buy service products?

Chilao Pedals are serviceable and you can buy kits here:  Pedal Service Kits

Can I buy if I’m from another country?

Yes! We currently ship to over 50 countries and are continually adding more.

Is there a warranty?

Yes. One year limited liability that cover manufactures defects and workmanship to original purchaser. See Warranty Details Here

Will you make other bicycle products?

We see a bright future and we would not rule that out. Stay tuned!